Privacy Policy

Privacy Notice “Hotel Mirador Acapulco”

Security is our highest priority to ensure the confidentiality of your personal information.

We securely store all information on our site. This includes personal information such as your first and last name, personal and business address, telephone number, postal address and email address.

The information you provide us is not shared with unauthorized third parties.

We may share your information, only as minimally as necessary, to companies related to your travel itinerary such as airlines, hotels, ground operators, local tour companies, sponsors and other suppliers.

Hotel policies

Warranty Policy: A credit card is required to guarantee the reservation.

Cancellation policy: Low season:

Cancel up to 72 hours before arrival date to avoid charges.

High season:

(Christmas and New Year’s Eve, Holy Week and Easter, Summer, Long Weekends and Holidays)

Cancel up to 7 days before arrival date to avoid charges.

No Arrival Policy: Low season:

In case of No Arrival, one night’s stay will be charged.

High season:

In case of No Arrival, the total amount of the stay will be charged (Non-Refundable).

Extra Person Policy: The charge of USD 18.00 will apply for the third person in the same room.

Minors Policy: Children are considered up to 12 years old. Children from 13 years old will be charged as an adult; 2 Children under 12 years old can share the room with 2 adults.

Pet Policy: Sorry, pets are not accepted.

Overselling Policy: In the event that the Hotel cannot provide the lodging service contracted by the consumer with a reservation from UNIVISIT, the Hotel, at its own expense, will find suitable alternatives to supply the contracted service, which are at least equal to or better than the benefits. originally hired.

The Hotel will pay for one night including taxes in a similar Hotel.

The guest will be offered free transportation to the new Hotel.

The guest will be given at least one call to their home or office.

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